The UGI Customer Care Center is closed and will reopen on Monday, November 28th at 8 AM. Our emergency line will remain open 24/7. If you're experiencing a natural gas or electric emergency, call 800-276-2722 immediately from a safe place.
Smell gas or have a power outage?
Please call us at
(800)-276-2722Experiencing a power outage or electric emergency?
Frequently Searched for
Payments and Billing Start/Stop/Transfer Service Energy Saving Tips Electric Outage Center Contact UsSmell gas or have a power outage?
Please call us at
(800)-276-2722Frequently Searched for
Payments and Billing Start/Stop/Transfer Service Energy Saving Tips Electric Outage Center Contact Us
UGI will be hosting FREE events for customers who would like information about our Customer Assistance Programs. Our representatives will be available to provide information to you about programs available to help you manage your UGI bills.
Wednesday, September 13th
from 10 AM to 2:30 PM
at Harrisburg Salvation Army,
506 S 29th Street, Harrisburg, PA 17104
Wednesday, September 27th
from 10 AM to 2:30 PM
at Harrisburg Salvation Army,
506 S 29th Street, Harrisburg, PA 17104
Tuesday, September 19th
from 10 AM to 2:30 PM
at Community Action Program of Lancaster County,
601 S Queen Street, Lancaster, PA 17602
Thursday, September 21st
from 10 AM to 2:30 PM
at Schuylkill Community Action,
225 N Centre Street, Pottsville, PA 17901
We will pause taking applications between 12:00 and 12:30 PM during the events for lunch.
If you currently have a shut off notice, or are shut off, please call 800-276-2722 prior to attending an event. You will receive information about what is needed to restore service and to bring that information with you to the event.
Please bring the following to see if there are any Customer Assistance Programs available to you:
*If you are currently purchasing your natural gas or electric from a Supplier, enrollment into the UGI Customer Assistance Program currently is not available. You may contact us to discuss your options for future enrollment at 800-276-2722.