The UGI Customer Care Center is closed and will reopen on Monday, November 28th at 8 AM. Our emergency line will remain open 24/7.  If you're experiencing a natural gas or electric emergency, call 800-276-2722 immediately from a safe place.

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Income Guidelines

Qualifications for Customer Assistance and Relief Programs

  1. Explore Assistance Programs
  2. Income Guidelines

250% Federal Poverty Guidelines 2022-2023

Qualifies for Operation Share (Gas Customers)

Household MembersAnnual IncomeMonthly IncomeWeekly Income
1$36,450$3,038$701
2$49,300$4,108$948
3$62,150$5,179$1,195
4$75,000$6,250$1,442
5$87,850$7,321$1,689
6$100,700$8,392$1,937
7$113,550$9,463$2,184
8$126,400$10,533$2,431
Above 8+$12,850/person+$1,071/person+$247/person

200% Federal Poverty Guidelines 2022-2023

Qualifies for LIURP (Gas Customers) & Operation Share (Electric Customers)

Household Members Annual Income Monthly Income Weekly Income
1 $29,160 $2,430 $561
2 $39,440 $3,287 $758
3 $49,720 $4,143 $956
4 $60,000 $5,000 $1,154
5 $70,280 $5,857 $1,352
6 $80,560 $6,713 $1,549
7 $90,840 $7,570 $1,747
8 $101,120 $8,427 $1,945
Above 8 +$10,280/person +$857/person +$198/person

150% Federal Poverty Guidelines 2022-2023

Qualifies for LIURP (Electric Customers) & CAP (Gas and Electric Customers)

Household Members Annual Income Monthly Income Weekly Income
1 $21,870 $1,823 $421
2 $29,580 $2,465 $569
3 $37,290 $3,108 $717
4 $45,000 $3,750 $865
5 $52,710 $4,393 $1,014
6 $60,420 $5,035 $1,162
7 $68,130 $5,678 $1,310
8 $75,840 $6,320 $1,458
Above 8 +$7,710/person +$643/person +$148/person

Note: For LIURP, a percentage of customers who have extenuating circumstances can be accepted at 200% Federal Poverty Guidelines.

UGI customers who are not eligible for low-income and fixed-income assistance but are experiencing trouble managing their energy costs should still consider contacting our Customer Care Center Monday through Friday from 8AM to 5PM at 800-276-2722. Our representatives can individually assist you and your family with additional options that may be available based on your account.

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If you have a question about our customer assistance programs, please submit them here.
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