Fixed Income Due Date Extension Program
The UGI Customer Care Center is closed and will reopen on Monday, November 28th at 8 AM. Our emergency line will remain open 24/7. If you're experiencing a natural gas or electric emergency, call 800-276-2722 immediately from a safe place.
Smell gas or have a power outage?
Please call us at
(800)-276-2722Experiencing a power outage or electric emergency?
Frequently Searched for
Payments and Billing Start/Stop/Transfer Service Energy Saving Tips Electric Outage Center Contact UsSmell gas or have a power outage?
Please call us at
(800)-276-2722Frequently Searched for
Payments and Billing Start/Stop/Transfer Service Energy Saving Tips Electric Outage Center Contact Us
If you are a residential customer on a fixed retirement income, you may be eligible for the UGI Due Date Extension Program, which allows additional time to deposit your monthly check and have your gas or electric bill payment reach UGI without late charges.
To apply, mail a copy of your social security award letter or other document proving your fixed income status along with your UGI account number.
You can also elect a third party to receive notification of past-due and shut-off notices for your account.
Mail to:
Attn: Customer Care
UGI Utilities, Inc.
P.O. Box 13009
Reading, PA 19612-3009